System Center Service Manager Hands-on Lab

Try System Center Service Manager in a free online lab environment at

The scenarios in the lab will demonstrate an overview of a Microsoft System Center Service Manager installation and initial configuration, covering the following topics:

 *Installing Service Manager
*Importing data from Active Directory,System Center Configuration Manager, and data and alerts from Operations Manager 2007 SP1 and above
*Configuring User Roles within Service Manager
*Manually adding users that were not imported from Active Directory’
*Creating several templates, configuring initial parameters, creating queues, lists, and groups, and then creating a management pack to save any custom objects
*Installing Service Manager in a production environment in a scenario where Service Manager is installed on four computers



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