Last week I tried Microsoft Azure RemoteApp together with System Center Service Manager. Azure RemoteApp is a service that you can use to support your […]
Service Manager in the cloud with Azure RemoteApp power
Category: System Center Service Manager
Add a runboook activity from a runbook
Earlier this week I needed to add a runbook activity to a Service Request depending on the result from a review activity. I have written […]
How-to handle monitoring activities in SMA
In Orchestrator we often use a monitoring activity in the beginning of a runbook, for example monitor Service Manager for new incidents. In SMA we […]
Building a SMA activity for Service Manager
Service Manager and Orchestrator are well connected with a connector. It is easy to use Orchestrator runbooks as activities in for example change requests and […]
Installing the Service Manager Authoring Tool
Today I tried to install the Service Manager Authoring Tool on a couple of different machines. The pre-req check always said that Microsoft Visual Studio Shell […]
Temporary Permissions with System Center
Do you have multiple accounts for administrator of your IT environment? Do you have for example one local administrator account, one Active Directory administrator account, […]
Compare Software on Computers
From time to time you need to compare what software are installed on two computers. For example when using a test environment to test a […]
State tracking and logging in Orchestrator
If you have an Orchestrator environment with multiple runbook servers might have notice that when a runbook failover to secondary runbook server the runbook restarts […]
Copy Notes between Manual Activities
Let’s say you have multiple manual activities in a service request. Each of these manual activities need the output of previous manual activities. For example […]
Update Service Manager SLA thresholds with Orchestrator
From time to time I get the question if it is possible to pause a SLA in Service Manager. You should write your SLA in […]