Category Archives: System Center Service Manager
Service Manager in the cloud with Azure RemoteApp power

Last week I tried Microsoft Azure RemoteApp together with System Center Service Manager. Azure RemoteApp is a service that you…

Add a runboook activity from a runbook

Earlier this week I needed to add a runbook activity to a Service Request depending on the result from a…

How-to handle monitoring activities in SMA

In Orchestrator we often use a monitoring activity in the beginning of a runbook, for example monitor Service Manager for…

Building a SMA activity for Service Manager

Service Manager and Orchestrator are well connected with a connector. It is easy to use Orchestrator runbooks as activities in…

Installing the Service Manager Authoring Tool

Today I tried to install the Service Manager Authoring Tool on a couple of different machines. The pre-req check always…

Temporary Permissions with System Center

Do you have multiple accounts for administrator of your IT environment? Do you have for example one local administrator account,…

Compare Software on Computers

From time to time you need to compare what software are installed on two computers. For example when using a…

State tracking and logging in Orchestrator

If you have an Orchestrator environment with multiple runbook servers might have notice that when a runbook failover to secondary…

Copy Notes between Manual Activities

Let’s say you have multiple manual activities in a service request. Each of these manual activities need the output of…

Update Service Manager SLA thresholds with Orchestrator

From time to time I get the question if it is possible to pause a SLA in Service Manager. You…

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