Look for new databases (...with a pinch of DPM)Update: you can download my scripts here Out of the box Service Manager 2010 can generate incident based on incoming e-mails. But there is no default feature to update incidents based on incoming e-mails. In this post I will show you a solution to that. The flow of the e-mail will be A end-user sends [...]
Archive for May, 2010
Update incidents by e-mail in Service Manager 2010
Posted: 31st May 2010 by Anders Bengtsson in System Center Service Manager39
Microsoft Summer Camp (Stockholm/Gothenburg) I will be talking at Microsoft Summer Camp 2010. During these two sessions you will get a overview of all the System Center products. Microsoft System Center During this day you will get a overview of the System Center products, including System Center Operations Manager 2007 R2, System Center Configuration Manager, System Center [...]
Active Directory connector behavior
Posted: 12th May 2010 by Anders Bengtsson in System Center Service ManagerThis week my friend Patrik Sundqvist and I delivered a Service Manager event together with Microsoft in Sweden. There were a lot of good questions from the audience and a great interest in the product. One of the questions was if the Active Directory synchronize blank attributes from Active Directory if there is a value [...]
Culture ‘en’ is a neutral culture
Posted: 4th May 2010 by Anders Bengtsson in System Center Service ManagerLast week when working with Service Manager I found this event again, in the Operations Manager log on the Service Manager server. Event ID 33880 from Health Service Module. It is generated when you try to send notification to a user, for example affected user, with a notification template that don’t support the user CI [...]