Category Archives: System Center Service Manager
Add a new activity to a existing service request

A couple of weeks ago I was working on a scenario were we needed to add a review activity to…

Idea around Group Management with Service Manager and Orchestrator

One of the most common tasks for an IT department is administration of security groups. Security groups are used to…

Richer Incident Reporting with the Service Manager self-service portal

With default settings you can report incident with the self-service portal in Service Manager. But the form is generic, and…

Password reset with the Service Manager self-service portal

In this blog post I will show you how you can setup password reset with the self-service portal, Service Manager…

VM lifecycle in Service Manager with Orchestrator magic

A couple of weeks ago I was speaking at a System Center 2012 event in Stockholm/Sweden. My session was around Orchestrator…

Convert a incident to a service request, with a bit of Orchestrator magic

A couple of days ago there was a question about converting a incident in Service Manager to a service request….

Dynamic approval steps in Service Manager with a bit of Orchestrator magic

In Service Manager we can configure an approval step with “Line manager should review”. That means that the manager for…

Integrate Service Manager and SharePoint announcements with a bit of Orchestrator magic

In this post I will show you some ideas how you can administrate announcements in SharePoint with Service Manager and Orchestrator….

Automate Operations Manager with Orchestrator and Service Manager

Lately I have been working with a number of automation scenarios where we use Service Manager and Orchestrator to automate…

Discovery Sources in Service Manager 2010

Each configuration object in the Service Manager CMDB has a discovery source, or multiple discovery sources. This list contains all connectors or…

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