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Welcome to contoso.se! My name is Anders Bengtsson and this is my blog about Azure infrastructure and system management. I am a senior engineer in the FastTrack for Azure team, part of Azure Engineering, at Microsoft.  Contoso.se has two main purposes, first as a platform to share information with the community and the second as a notebook for myself.

Everything you read here is my own personal opinion and any code is provided "AS-IS" with no warranties.

Anders Bengtsson

MVP
MVP awarded 2007,2008,2009,2010

My Books
Service Manager Unleashed
Service Manager Unleashed
Orchestrator Unleashed
Orchestrator 2012 Unleashed
OMS
Inside the Microsoft Operations Management Suite

System Center Service Manager Roadmap

Yesterday I attend at Michael Nappi session “System Center Service Manager Product Overview”. During this the roadmap of Service Manager was shown.

  • 2008 H2, Beta 1 (early December or end of November, will not include the self-service IT portal)
  • 2009 H1, Beta 2 (summer 2009, will include the self-service IT portal and will also be feature complete)
  • 2009 H2, RC
  • 2010 H1, RTM

Service Manager three big investments areas are:

Automated MOF/ITIL process

  • Incident Management
  • Self-Service IT Portal
  • Change Management

System Center Integration

  • System Center Configuration Manager
  • System Center Operations Manager
  • Active Directory

Extensible platform

  • Publik SDK
  • Linked framework
  • Management pack extensibility