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Contoso.se

Welcome to contoso.se! My name is Anders Bengtsson and this is my blog about Microsoft infrastructure and system management. I am a principal engineer in the FastTrack for Azure team, part of Azure CXP, at Microsoft. Contoso.se has two main purposes, first as a platform to share information with the community and the second as a notebook for myself.

Everything you read here is my own personal opinion and any code is provided "AS-IS" with no warranties.

Anders Bengtsson

MVP
MVP awarded 2007,2008,2009,2010

My Books
Service Manager Unleashed
Service Manager Unleashed
Orchestrator Unleashed
Orchestrator 2012 Unleashed
OMS
Inside the Microsoft Operations Management Suite

Contoso.se

Welcome to contoso.se! My name is Anders Bengtsson and this is my blog about Azure infrastructure and system management. I am a senior engineer in the FastTrack for Azure team, part of Azure Engineering, at Microsoft.  Contoso.se has two main purposes, first as a platform to share information with the community and the second as a notebook for myself.

Everything you read here is my own personal opinion and any code is provided "AS-IS" with no warranties.



MVP awarded 2007,2008,2009,2010

My Books

Service Manager Unleashed


Orchestrator 2012 Unleashed


Inside the Microsoft Operations Management Suite

Beta 1 of System Center Service Manager

By in System Center Service Manager on .

Beta 1 of System Center Service Manager is now available for download on the Microsoft Connect website. Beta 1 includes a number of functionality:

  • Distributed install
  • Administration wizards for easy solution configuration
  • AD connection wizard · SMS 2003 SP3 connection wizard
  • Asset inventory including the first phase of asset reconciliation in the CMDB
  • Incident management including queues, customizable drop-down values, asset linking, and notification workflows
  • Change management including queues, customizable drop-down values, asset and incident linking, multiple review stages, activity management and notification workflows
  • A self-service portal which includes knowledge search, service request submission, and software provisioning integrated with SMS 2003 SP3
  • Knowledge Management including authoring, viewing, comment and rating all integrated with Word 2007 and SharePoint 2007
  • Data Warehousing and Reporting including 6 sample reports for incident, change and asset data