Beta 1 of System Center Service Manager is now available for download on the Microsoft Connect website. Beta 1 includes a number of functionality:

• Distributed install
• Administration wizards for easy solution configuration
• AD connection wizard · SMS 2003 SP3 connection wizard
• Asset inventory including the first phase of asset reconciliation in the CMDB
• Incident management including queues, customizable drop-down values, asset linking, and notification workflows
• Change management including queues, customizable drop-down values, asset and incident linking, multiple review stages, activity management and notification workflows
• A self-service portal which includes knowledge search, service request submission, and software provisioning integrated with SMS 2003 SP3
• Knowledge Management including authoring, viewing, comment and rating all integrated with Word 2007 and SharePoint 2007
• Data Warehousing and Reporting including 6 sample reports for incident, change and asset data