Home » System Center Service Manager » Installing the Service Manager Authoring Tool


Welcome to contoso.se! My name is Anders Bengtsson and this is my blog about Azure infrastructure and system management. I am a senior engineer in the FastTrack for Azure team, part of Azure Engineering, at Microsoft.  Contoso.se has two main purposes, first as a platform to share information with the community and the second as a notebook for myself.

Everything you read here is my own personal opinion and any code is provided "AS-IS" with no warranties.

Anders Bengtsson

MVP awarded 2007,2008,2009,2010

My Books
Service Manager Unleashed
Service Manager Unleashed
Orchestrator Unleashed
Orchestrator 2012 Unleashed
Inside the Microsoft Operations Management Suite

Installing the Service Manager Authoring Tool

Today I tried to install the Service Manager Authoring Tool on a couple of different machines. The pre-req check always said that Microsoft Visual Studio Shell 2008 was not installed, but I was sure I did install it. I followed the download link in the Authroing Tool setup and downloaded vs_AppEnvRedistand then I ran that file. After a while I read on this blog about an unsupported modification to skip that pre-check. If I did that unsupported modification the pre-req check did not complain about Visual Studio Shell anymore, but the installation wizard crashed during installation. I then found out that just downloading Visual Studio Shell (vs_AppEnvRedist) and run it did not install it, only extract it to in my example D:\VS 2008 Shell Redist. What we need to do is to browse to that folder and run vs_shell_isolated.enu which actually installed the Visual Studio Shell. After that I could pass both the pre-req check finish eh installation successfully.

20140206 SCSM AuthTool 02

20140206 SCSM AuthTool 01


  1. Tack för hjälpen Anders, dåligt att den första (extraherande) delen säger Install.
    Dåligt Microsoft, dåligt!

    Authoring Tool installerat!

  2. Hi,

    I found a second one somewhere.
    Just started the SP1 install wizard and deployed the prereq from it.
    Afterwards it passed the check and installed fine.

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