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Welcome to contoso.se! My name is Anders Bengtsson and this is my blog about Azure infrastructure and system management. I am a senior engineer in the FastTrack for Azure team, part of Azure Engineering, at Microsoft.  Contoso.se has two main purposes, first as a platform to share information with the community and the second as a notebook for myself.

Everything you read here is my own personal opinion and any code is provided "AS-IS" with no warranties.

Anders Bengtsson

MVP awarded 2007,2008,2009,2010

My Books
Service Manager Unleashed
Service Manager Unleashed
Orchestrator Unleashed
Orchestrator 2012 Unleashed
Inside the Microsoft Operations Management Suite

Edit Company Knowledge

If you have tried edit Company Knowledge you have most probable recived a popup telling you “Visual Studio Tools For Office runtime is not installed“. To cure this you can download Microsoft Visual Studio 2005 Tools for Office Second Edition Runtime here

After that you will recive a popup telling you “Failed to launch Microsoft Word. Please make sure Microsoft Word is installed. Here is the error message: {0}“. To cure that, install Microsoft Word. Then it should be possible for you to edit company knowledge. I needed a reboot both after Visual Studio tools setup and after Word setup.

As a template in your company knowledge articles I suggest that you follow a common structure, for example summary, configuration, cause, resolutions and additional information. Make sure you press SAVE in Word first and then switch over to the Company Knowledge box and press SAVE there too before you close Word.

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