Alert Resolution States

As you might notice there are only two resolution states in Operations Manager 2007, new and closed. Most likely you want to add more states. That you can do like this:

  1. Start Operations Console
  2. Click Administration and then Settings
  3. Right-click Alerts and choose Properties
  4. In the “Global Management Group Settings – Alerts” windo click “New…” and add resolution state. Click Ok, and then Ok again in the first box.
  5. Now you can right-click a active alert (under Monitoring) and set the new resolution state