Home » System Center Operations Manager 2007 » Alert Resolution States

Contoso.se

Welcome to contoso.se! My name is Anders Bengtsson and this is my blog about Azure infrastructure and system management. I am a senior engineer in the FastTrack for Azure team, part of Azure Engineering, at Microsoft.  Contoso.se has two main purposes, first as a platform to share information with the community and the second as a notebook for myself.

Everything you read here is my own personal opinion and any code is provided "AS-IS" with no warranties.

Anders Bengtsson

MVP
MVP awarded 2007,2008,2009,2010

My Books
Service Manager Unleashed
Service Manager Unleashed
Orchestrator Unleashed
Orchestrator 2012 Unleashed
OMS
Inside the Microsoft Operations Management Suite

Alert Resolution States

As you might notice there are only two resolution states in Operations Manager 2007, new and closed. Most likely you want to add more states. That you can do like this:

  1. Start Operations Console
  2. Click Administration and then Settings
  3. Right-click Alerts and choose Properties
  4. In the “Global Management Group Settings – Alerts” windo click “New…” and add resolution state. Click Ok, and then Ok again in the first box.
  5. Now you can right-click a active alert (under Monitoring) and set the new resolution state